OUR
GOAL IS THAT YOU ARE SATISFIED AND
THAT YOU FEEL YOU HAVE BEEN TREATED
FAIRLY
BY REGISTERING
YOU AGREE TO THE FOLLOWING TERMS
AND CONDITIONS Please
read them and keep this copy.
If you have questions, please call
BEFORE you register.
Personal
Tutorial Terms and Conditions
1. You
are the "licensee". You are licensing
the use of Cutts Graduate Reviews (CGR)
videotapes, DVD's or multimedia software
for a limited time. Videotapes,
DVD's and Mac software remain the property
of CGR.
2.
MONEY BACK GUARANTEE. You can
return the videotapes/DVD's for a full
refund of your Program Fee minus a
$100 handling charge at any time if
you are not satisfied with the course.
Postage and used phone hours are not
refundable.
3. FULL
GUARANTEE: You may apply to be
accepted into our Full Guarantee Track
Program. The Full Guarantee guarantees
that you will be accepted into graduate
school. You must complete certain
requirements to qualify for the guaranteed
free help. If you
meet these requirements and are not
accepted into grad school, Mr. Cutts
will continue to work with you free
of charge until you are accepted.
The requirements are as follows:
- You agree
to apply to a minimum of 5 schools
at which you have a reasonable
chance.
- You agree
to apply a second year if necessary.
- You use
a minimum of 12 hours of phone
support time with Mr. Cutts on
the GRE (including your free hour)
over at least a 6 month period.
- You use
a minimum of 5 hours of phone support
time with Mr. Cutts on your Personal
Statement.
- You use
a minimum of 3 hours of phone
support time with Mr. Cutts on
other aspects of the application
process.
- You agree
to contact Mr. Cutts about your
progress at least two times every
month.
- You agree
to make contacts at schools, do
research on schools and conduct
a special research project as recommended
by Mr. Cutts.
After all of
these requirements have been met, if
you have not been accepted, the Full
Guarantee will apply. CGR reserves
the right to not accept students into
the Full Guarantee Track Program if
they are considered a poor risk for
getting admitted of for meeting our
requirements for eligibility.
For your protection you must request
permission in advance to qualify for
the program. It is our goal that
you feel you have been treated fairly.
However, CGR reserves the right for
final determination of whether you
have met the requirements.
4.
Your Program
Fee is a one time fee. You never
need to pay it again. It entitles
you to lease the tapes/DVD's/software
for 2 months. Video materials, including
Flash files, can be renewed if they
expire. Your program fee entitles you
to work by phone with Mr. Cutts at
the discounted hourly rate published
above. The Program Fee includes
two hours of phone support.
Prices published currently on this
registration site take precedence over
prices that may be listed elsewhere
and over previously listed prices.
5. CGR
will replace any defective tapes/DVD's
free of charge.
6. Deposits.
Any materials for which you have paid
a deposit must be returned when you
are done with them. Your deposit will
then be returned in full. If CGR has
not heard from you for a while and
we believe you are finished with your
studying, we reserve the right to notify
you that the materials are due back
within two weeks of the notice. Materials
not returned by that time may be charged
up to a $2 per day fee against the
deposit.
7. Even
if you forget and lose your whole deposit,
you must still return the tapes.
A set of lecture materials is valued
at $700. You agree to pay any legal
fees required to recover tapes, as
well as the $2 per day late fee.
8. Phone
Support and Customer Service:
Customer service is free and covers
technical problems with materials,
questions about what services are available
and clarifications of directions.
Phone support is on a fee basis and
covers help with preparation, discussion
of material on the tapes, review of
progress, math help and help with the
admissions process. CGR
reserves the right to distinguish customer
service issues from phone support issues.
9. Paid Phone Hours. You receive a
certain number of phone hours free
as part of your basic enrollment. The
number of hours is listed on this web
page. Time is counted by the minute
when you call. Once you start a paid
hour, you do not get a refund on part
of that hour. If you have paid for
hours that you have not used at all,
you may request a full refund of those
hours at any time.
10.
IMPORTANT: You (the licensee)
agree not to loan, sell or share lecture
materials (tapes,DVD's or software).
The condition of this agreement is
that the tapes are for your own sole
personal use. If you need to
make a different arrangement, please
contact us. You agree that if
you lend, sell or show lecture materials
to others, a minimum of $300 damages
per person per incident applies.
Licensee is responsible for additional
infractions incurred if anyone to whom
lecture materials are lent or sold
lends shows or sells them to others.
Licensee is responsible for any legal
fees and other fees incurred in recovering
damages. You are also responsible
under the paragraph below if someone
copies any portion of a tape, DVD or
software registered to you, with or
without your knowledge. Lecture
materials are marked with identifying
codes.
The CGR lecture
materials are fully protected by copyright
law.. You (the licensee) agree not
to copy any tape or any portion thereof..
Any violation is a breach of this contract
and a violation of Federal copyright
law, which provides for civil penalties
up to $100,000 per incident plus legal
fees. Copying materials
is also a crime under Federal law.
You can pay additional fines, go to
prison, or both.
In the event that
the licensee has appeared to violate
any conditions of this agreement or has
provided misleading registration information,
all obligations of CGR to the licensee
cease and all videotapes are due immediately
upon notification. The licensee
forfeits all fees and deposits.
You will receive
a packet of information along with
your videos. Please read over
it carefully. It will provide
full details about your program.
If you are dissatisfied with any of
the details, you may return the materials
for a full refund of your Program
Fee minus a $100 handling charge.
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